We collect the following information when you use RaxEdge: (a) your email address when you create an account; (b) payment information processed by Stripe (we never store card details); (c) usage data including refresh counts and sport preferences stored to enforce plan limits.
We use your information to: (a) provide and maintain the Service; (b) process payments via Stripe; (c) send transactional emails such as welcome messages and password resets; (d) enforce rate limits and plan restrictions; (e) communicate service updates when necessary.
Your account data is stored in Cloudflare D1, a SQLite database hosted on Cloudflare's global network. Data is stored in the United States. We retain your data for as long as your account is active. You may request deletion at any time.
We use the following third-party services: (a) Stripe for payment processing — subject to Stripe's privacy policy; (b) The Odds API for sports data — no personal data is shared; (c) Resend for transactional email delivery; (d) Cloudflare for hosting, DNS, and infrastructure.
We use a single HttpOnly session cookie to keep you logged in. This cookie contains a random session token and no personal information. It expires after 30 days or when you log out.
We do not sell, trade, or share your personal information with third parties except as required to operate the Service (payment processing, email delivery) or as required by law.
You have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your account and data; (d) cancel your subscription at any time. To exercise these rights, contact us at support@raxedge.com.
RaxEdge does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately.
We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on the Service.
For privacy questions or requests, contact us at support@raxedge.com.